What you should know before your trip to Indonesia
FAQ ABOUT TRAVELLING IN INDONESIA
Yes, meals and accommodation for your driver-guide are included in the price we have communicated to you.
In Indonesia the standard voltage is 230 V and the frequency is 50 Hz. You can use your electric appliances in Indonesia, if the standard voltage in your country is in between 220 – 240 V (as is in the UK, Europe, Australia and most of Asia and Africa). Manufacturers take these small deviations into account. If the standard voltage in your country is in the range of 100 V – 127 V (as is in the US, Canada and most South American countries), you need a voltage converter in Indonesia. You can also consider a combined power plug adapter/voltage converter.
The linen is provided when you rent a villa, so you can travel light! In addition, there are inexpensive laundry services, count 0.20 cents per t-shirt.
We advise you to do several searches for airline tickets on the Flight Compare websites; so you can decide the flight that suits you best in terms of price, stops and time of arrival in Indonesia. It is best to book as far in advance as possible (6 months minimum) since prices are not falling in Indonesia.
Yes, you can pay us your stay by credit card, + 3% bank charge on arrival. Otherwise, it is possible to pay the balance in cash upon arrival. In Indonesia, the denominations of 100, 200 and 500 Euros are easily exchanged. Order them in advance at your bank.
Of course you can drive cars and scooters in Indonesia. However, you need an international license. Attention, here we drive on the left!
You can refer to the page « What to put in your suitcase »
Bring a flashlight. Power cuts are frequent. Also take a windbreaker and a small jacket with you if you plan on climbing. A small first aid kit can be useful; disinfectant, blister bandage, gauze, waterproofs bandage. You will find them in supermarkets or pharmacies all ready in France.
The currency is the Indonesian Rupiah (IDR). For information 1 euro equals approximately IDR 15,000. Avoid paying in Euros or dollars.
In Bali we have 7 hours more than in France in winter time and 6 hours in summer. Be careful, in Java (Jakarta) it’s 6 hours more in winter and 5 hours more in summer.
PRICES / RATES
The prices of our villas that mentioned in the description sheets are in Euros € and per night unless otherwise stated. The details of the included services are defined for each accommodation. As a reminder, our prices included: the staff of the Villa (hours and tasks defined in the descriptions of our villas), daily cleaning, provision of household linen (towels and bed linen), garden maintenance and the swimming pool, breakfasts for some villas (see contract), transfer in from airport to villa (except for villas located more than an hour from the airport) and taxes.
Reservation : a reservation can only be considered confirmed after receipt of a deposit corresponding to a percentage ranging from 30 to 50% of the total rental amount (depending on the villas). Upon receipt of this deposit, an acknowledgment of receipt will be sent to the client in order to guarantee his rental definitively.
RESERVATION, DEPOSIT AND BALANCE
Option : following a written agreement and confirmation from the client, Bali Passion can set up an option on a villa for 3 to 5 days maximum.
Deposit amount : Deposit to be paid by bank transfer or PayPal transfer (+ 5% charge if PayPal).
Payment of the balance : Minimum 30 days before your arrival by bank transfer or upon arrival, cash on arrival, to be paid in Euros, Indonesian Rupiah, USD or by bank card (+ 3% charge if by credit card).
TERMINATION OF THE CONTRACT BY THE CLIENT
You can cancel a reservation, upon written request only. In this case, we agree to comply with the following termination conditions. Cancellation fees are calculated as a percentage, on the total amount of the reservation made according to the cancellation date:
Up to 90 days prior to arrival date 30%
From 90 to 45 day prior to arrival date: 50%
Less than 45 day prior to arrival date: 100%
In addition, the bank transfer costs for the refund will remain the responsibility of the customer.
You can eat raw vegetables or salads safely in restaurants that are for tourist.
You can consume ice cubes but tap water should not be used. You can buy bottles of mineral water everywhere.
Yes, you can call if you have international routing. Be careful for incoming calls from France, you pay. Ask your telephone operator for prices. The sim cards are compatible with unlocked French mobile phone; you can easily find them here.
There is no malaria here.
Bring mosquito repellents such as repellents or spray (screen type, 5 of 5 etc …), lemongrass products (bracelets, oils etc), it work very well. You can also find mosquito repellent on site (supermarkets, pharmacies, etc.).
You can bring back a bottle of alcohol and a carton of cigarette per person.
We advise you to bring snorkeling gear with you, they are very expensive to buy in Indonesia but you can rent them (count 4 Euros for a set of fins, mask and snorkel). Please note that it is forbidden to bring back shells and corals from Indonesia since the Washington Convention.
If you go to the shops of the types, Ripcurl, Quicksilver, Havaianas etc … they are not counterfeits. These products are manufactured here, and cost 4 times less than in France in the Outlet Factory.
We advise you to take your visa on arrival.
Your passport must be valid for 6 months after leaving Indonesia.
Regarding your insurance, if you pay for your plane ticket with your credit card you are covered in the event of repatriation and medical costs, however check your contract according to the type of card you have with your bank.
The hotels will provide it, you don’t need a towel. For the beach, you can buy sarongs on the spot (inexpensive) which have multi-functions.